Over 40 years of satisfied customers.
Just wanted you to know that I’m passing your name on to a bunch of folks. We love our pool and fire pit. Thanks for the awesome work!
Just wanted to send you a little note of thanks. We LOVE our pool. We have used it quite a few times since Nov (even heated it today and had 12 kids in it). It's been so fun. It's beautiful and we love the backyard now. We've been out in our backyard more now than we ever have before. You built a wonderful pool and patio for us. It's perfect and great craftsmanship. Thank you!
I wanted to take a moment to acknowledge and thank you and your team for creating a great outdoor living area for Shanna and I. We are very pleased with the pool and the overall design that you created for us. It is always difficult to visualize the final result from a set of drawings while standing on a vacant lot. Your willingness to listen to what we thought we wanted and ability to turn that into a finished product is clearly outstanding.
Once we agreed on the design, your attention to detail, delivering what you said when you said, along with you and your teams ability to address seemingly minor changes made what could have been a very stressful process a breath of fresh air. No request was ever too hard or not paid attention to. Your “can do” attitude sets you apart from other pool builders we have dealt with.
It has been about 4 months since our project was completed. As with any major construction project there are follow-up issues to be addressed. Ours were few and minor but your timely response and resolution has been excellent. It is easy to not answer a phone or respond to an email. That never happened. On all accounts Elite Pools exceeded our expectations.
You took the time to build a relationship with us. That is more valuable than the pool. Thanks again for a great experience.
Bill & Shanna Kribbs
I hope the summer treated you and your family well.... it did us, thanks to the pool. I can't tell you how much I love just sitting out in the mornings on the weekends, reading the paper, and enjoying the serenity of the pool. It is indeed relaxing. I also love how it has brought our family closer with something we all enjoy doing. This is indeed, the best investment we have ever made ... THANKS!!!!
Kevin F. Timmins
You are aware that I spent 26 years in the homebuilding industry, building in excess of 7000 homes. Point is I have dealt with hundreds of contractors and subcontractors.
Our experience with you during the building of the pool for our home was - without question - the most pleasant experience with a contractor we have ever had!
Seldom do you find those who are willing to go that extra mile to please their customer, be it communication, quality of construction or just plain courtesy. You do it all, including that extra mile.
From the design including changes throughout construction never was there a negative reply but an extremely courteous, "Okay, we can take care of that."
I have always made it my policy not to recommend builders or contractors. I will advise people who not to use, but not recommend. However, you are an exception as I have and will recommend you and Elite Pools without hesitation or reservation.
Please feel free to use Dot and me as references. Furthermore, you are welcome to show your perspective clients our pool.
Thank you again for an outstanding job!
John E. Harris
Nancy & I would like to take this opportunity to thank you very much for the wonderful job your company did on our greeting fountain, bridge pool and fountain and our main wet-edge swimming pool.
Not only is the final product beautiful but the construction was on time and on budget. Additionally, as you are well aware, I had many "extra" requirements for this project; all of which were met.
I like "first class" work in all respects. Many people will talk about how good their work is but when it comes time to deliver they fall short. This was not the case with Elite Pools. The quantity of work was much larger than your "standard" swimming pool. It wasn’t just a job, it was a very large and diverse project. The quality of work met my standard and all who view the work at my house comment on its beauty and quality.
Thanks again, I can’t wait until we do it again!
We could not have chosen a better pool company than Elite Pools. Owner Randy Herzog is a great businessman to work with. He’s helpful with ideas, very easy to talk to, and true to his word. All of his employees were extremely faithful in their daily goals and very personable as well. We were so impressed by how quickly our pool was completed, and having workers here everyday except for 2 when it rained too hard. Talk about a stress-free endeavor! We absolutely love our pool, the setting, the trickle waterfall and the spa. Our teen boys are already having lots of friends come and enjoy it too!
Jim and Pam Egloff
What can we ever say or do to thank you for the outstanding job you did on our pool? After having completed the construction of our home a year ago we were very apprehensive about hiring anyone to do anything around the house. We were tired of battling contractors on a daily basis to have them accomplish work just to our minimum acceptable standards. After a year of living in the house our contractor has yet to complete a punch list that he had had for over a year. What does this have to do with you? You have shown yourself through your actions that you are not only a person who does what he is going to do but also that you actually have high standards and are accountable. You by far have given us the best construction experience since moving to Texas three years ago.
Since we chose you and your company to do our pool we have met three other people you have worked for in the past. Every one of them said that you were the best. Now I can add myself to their numbers. We have recommended you to three other people and would not hesitate recommending you and your company to anyone. If you ever need a reference, please give us the pleasure of recommending you.
Being a former general contractor employing up to 300 of my own people and dealing with scores of subcontractors I must say that you and your employees are among the best I have ever had the pleasure of working with.
Just a note to tell you how much we are enjoying our pool. It's a great source of entertainment and exercise. You made building the pool a pleasant experience. Your reputation around the Austin area is excellent and now we know why. We will recommend Elite Pools to our friends and neighbors.
Danny & Jackie Deaton